- Shipping Carrier: All orders will be shipped via USPS or UPS
- Shipping Costs: Flat $10 shipping on all orders.
- Processing Time: For products marked as "Available Now," please allow 2-3 business days for order processing.
- Pre-Orders: If your order contains both in-stock and pre-order items, we will ship everything together once the pre-order items become available. If you need in-stock items sooner, we recommend placing a separate order for those items.
2. Does Matchacha accept returns?
- Unfortunately, all sales are final. If your item(s) arrived damaged, please contact us for further help!
3. Why haven't I received my order?
We apologize for delayed delivery of your order. Please refer to your tracking number for any updates. If you have not received your tracking number after your invoice has been confirmed, please reach out to us via Instagram ( matchacha_la ) or email us at matchachalosangeles@gmail.com for further help.
